The Universal Restoration Services team of estimators boasts over 25 collective years of adjusting experience in the insurance industry. In addition, Universal Restoration Services is certified in Subrogation for Restoration Contractors, enabling our staff to determine the cause and origin of a loss, backed by photographs and detailed documentation. Our experience both in insurance and restoration serves as an excellent intermediary in resolving a claim.

Universal Restoration Services' policy ensures that contact be made on all new losses within 24 hours and inspected as soon as possible. Once the loss is under control, the estimators prepare a scope and begin the reconciliation process with adjusters. After scope is agreed upon, the production department brings the claim to conclusion. Universal Restoration Services utilizes an organizational structure that enables the policyholder and claims adjuster to interact with one individual throughout the entire process.

Universal Restoration Services enables the insurance professional to conclude the claim quickly and confidently, knowing a fair payout has been administered and that any indemnity expenses associated with business interruption or additional living expenses has been minimized.

To further enhance our industry expertise, Universal Restoration Services is knowledgeable of several estimating programs such as Boeckh, PTC Net, and Xactimate. In addition, Universal Restoration Services utilizes reference materials such as the Building and Construction Blue Book, Marshall & Swift, Means, and many more.

Our training department focuses heavily on the insurance industry, and develops material to keep the audience abreast on current issues and relevant industry related topics. Universal Restoration Services offers a variety of courses including Xactimate Training, Mold Remediation, Mitigation Issues and Techniques, Construction Techniques and on-site visits to any of our current restoration projects.

Universal Restoration Services' capabilities in restoration are diverse, as we have handled multi-million dollar commercial restoration projects as well as typical residential repairs. Our partners include Allstate, American Family Insurance, Atlantic Mutual, Chubb Insurance Group, Farmers Insurance, Fireman's Fund, Liberty Mutual, Metropolitan Life, State Farm, Travelers and many third party administrators.